1) Does the Letter start really from the Santa Claus Post Office?
Of course ! Youll be sure looking at the unique Santa Claus Post Office stamp and the fantastic postmark!
2) Who decides the text of the "standard" letter?
Santa Claus decide the text in standard Letters, tells of events successes in his place of residence, at Korvatunturi in Lapland Finland. In the letter he thanks for being good and will encourage to be good in the future. Finally Santa Claus wishes you and to the whole family a merry Christmas. The contents of the letter is different each year.
3) Can I decide myself the text of the letter?
Of course ! This year is possible to choose the "customized gold" letter that gives you the chance to customize all of the text of the letter. Select it in the "order now".
4) When will be shipped the letter?
The dispatch of the letters will start in the month of December. It is recommended to order the letter as soon as possible giving us to manage better the high amount of orders we receive as a further guarantee of delivery by December 24th.
5) What shall I do, if I do not receive the letter ordered?
We have at our disposal a security system that guarantees one hundred percent that each letter ordered and paid will surely be shipped from the Santa Claus Post Office. If, despite the expected letter does not arrive , please contact us by e-mail and send us the number of the receipt of the payment you received to your e-mail address. We will check the situation and respond to your e-mail usually within 24 hours. If the letter is lost , usually we will send a new one for free.
6) What should I pay attention making an order?
Be aware of all the required fields and check the preview of the letter to check if the recipient address is correct.
7) How can I pay?
Cash on delivery, Bank transfer or credit card. All credit card payments will be made by Paypal Safe circuit.
8) Important
Receipt of e-mails from noreply@letteradasantaclaus.com confirmation that your order has arrived at its destination in the Office of Santa Claus . Not sent a further confirmation of dispatch of the letter.